Revised September 7, 2021

  • Masks are required at all times during events.
  • Proof of vaccination or a recent negative Covid-19 test (within 72 hours) is required for entry to events.
  • Children under age 12 are permitted in the facility without proof of vaccination when accompanied by a ticketed adult.
  • Socially-distanced seating will be available at all events.
  • When offered, concessions will be available in the Mezzanine area only, where it is permitted to remove masks while consuming food and beverages. Please maintain social distancing in this case.

Please review the following checklist* for each member of your party entering the Palace Theater. If you or your party have any of the following symptoms, do not come to the theater and call us at (315) 824-1420 or email director@artsatthepalace.org. You will receive a full refund for your ticket(s).

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
  • You or anyone with whom you have been in close contact who has been diagnosed with COVID-19, is being tested for COVID-19, or has any of the symptoms above.
  • You or any member of your family or close contact has been asked to self-isolate or quarantine by a medical professional or health official for possible exposure to COVID-19.
  • If you have traveled to any of the destinations on which the CDC has placed restrictions, please follow the CDC travel guidelines to stay home for at least 14 days (https://wwwnc.cdc.gov/travel).

*Source: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html